Frequently Asked Questions
FAQs
Frequently Asked Questions (FAQ)
Your questions answered — clearly and simply.
🛫 Travel & Tours
Q1: What destinations do you offer travel packages to?
A: We offer packages to top global destinations including Dubai, London, Paris, Greece, Canada, USA, and The Bahamas. We also customize trips based on your needs.
Q2: Do you help with visa applications?
A: Yes, we assist with visa applications for tourist, business, student, freelance, and family visas. We support applications for the USA, UK, Schengen countries, UAE, Canada, and more.
Q3: Can I book a flight and hotel together?
A: Absolutely. We offer bundled packages that include flights, hotels, and even local tours — saving you time and money.
Q4: What happens if my visa is denied?
A: Visa fees paid to embassies are non-refundable. However, our service fee is only charged once the application process starts. If no processing has occurred yet, partial refunds may be available.
💍 Events & Decorations
Q5: What kinds of events do you manage?
A: We manage weddings, birthdays, corporate events, cultural festivals, surprise engagements, and more. We also offer full decoration and media coverage services.
Q6: Can I get a custom decoration theme?
A: Yes! Every event is tailored to your vision. We work with you to develop the perfect design and aesthetic that matches your theme, culture, or brand.
Q7: How early should I book event services?
A: Ideally, at least 4–6 weeks in advance. For large-scale events or destination events, even earlier is recommended to ensure proper planning.
Q8: Do you provide event staff and equipment?
A: Yes. We provide ushers, bouncers, tents, catering teams, entertainers, and even the venue if needed.
💳 Payments & Refunds
Q9: What payment methods do you accept?
A: We accept bank transfers, debit/credit cards, and digital payments via OPay, PayPal, and Flutterwave.
Q10: What is your refund policy?
A: Our refund policy varies depending on the service. Flights and hotel bookings follow third-party policies. Event deposits are non-refundable. Please see our full Refund Policy for details.
💼 Company & Contact
Q11: Is Bezaleel registered?
A: Yes. Bezaleel Continental Trading Ltd. is registered with the Corporate Affairs Commission (CAC) — RC: 1504335.
Q12: How can I contact you for inquiries?
A:
📧 Email: info.bezaleeelconcept@gmail.com
📞 Phone: +234 703 756 6417
📍 Office: No.030 Healthgarde Plaza, Ogui Road, Enugu, Nigeria
Didn’t find your question?
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